3K Mold Group
After service
After service
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Market competition in the final analysis is the competition of the customers,whether it is selling the parts or service,The customer satisfaction is the proving the success of marketing standard,"after service" means fully understand the customers, help customer to solve problems, improved the product quality and management level, via a full service, so that win the customer's brand loyalty.

3K Mold provide you below two points:

1.In processing the projects:

To the moulds are in production run in customer side, if there is any problems, please contact our sales for feedback,then give you reply within 24 hours, also when you receive the moulds, if your staff has any questions about the tooling, you can contact us as well, our professional technical engineer will give you response. to the big issue, when we are fully undestanding the situation, we will send professional technical poeple to on-site service.

2.New projects under development.

To the new projects under development, the customers often meet some problems for lacking the mold development experience during the product design, it will take much time to modify the parts when it is to mould,so that the project cost will be increased, and miss much time for the project development,so we normally advise customers to adopt the mould development suggestions from us in the design phase of the project developed.

Customer feedback process

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